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PRIVACY POLICY

Last Updated: 06/09/2024

This Privacy Policy (“Policy”) describes how Aarna AI Pte Ltd (Company Registration No. UEN: 202335936K), its affiliates, and subsidiaries (collectively, “Company”, “we”, “our” or “us”) collect, use, and protect your information when you access or use our platform (the “Platform”), our website at https://aarna.ai or https://engine.aarna.ai, our decentralized application (the “aarnâ engine dApp”), our mobile app, or any other tools, features, and functionalities associated with our services (collectively, the “Service”).

We respect your privacy and are committed to protecting your personal information. Please read this Policy carefully to understand how we handle your information. By using the Service, you agree to the terms of this Policy.

1. Information We Collect

We collect the following types of information:

Personal Information: This includes your name, email address, contact number, and any other details you provide during registration or interaction with the Service.
KYC Information: For compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, we collect government-issued identification and other relevant data via Sumsub, our KYC provider.
Technical Data: This includes your IP address, browser type, operating system, and usage patterns through cookies and other tracking technologies.
Transaction Data: Information regarding your transactions on the Service, including wallet addresses, blockchain transactions, and related financial data.

2. How We Collect Information

We collect information in the following ways:

Directly from you: When you create an account, submit KYC documents via Sumsub, or interact with the Platform.
Automatically: Through cookies and tracking technologies that monitor your activities on the Service.

3. Use of Information

We use your information for the following purposes:

Account Management: To create, maintain, and manage your account on the Service.
KYC Compliance: We use Sumsub to ensure compliance with KYC/AML regulations.
Service Delivery: To process transactions, provide customer support, and improve our services.
Security: To protect the integrity of the Service and prevent fraud.
Legal Obligations: To comply with applicable laws, regulations, and contractual obligations.

4. Sharing of Information

We may share your information under the following circumstances:

With Third-Party Service Providers: Including Sumsub for KYC purposes, cloud service providers, and payment processors.
For Legal Compliance: To comply with legal requests, regulatory requirements, or law enforcement demands.
With Affiliates: To improve the functionality and user experience of the Platform.

We do not sell or rent your personal data to third parties.

5. KYC Verification with Sumsub

We use Sumsub for KYC verification. When you submit your personal data for verification, you are also subject to Sumsub’s Privacy Policy, available at https://sumsub.com/privacy-notice-service/. Your data is handled securely and in compliance with international standards.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your data under certain circumstances.
Objection: Object to our processing of your data.

To exercise these rights, please contact us at [email protected].

8. Data Security

We implement robust security measures to protect your data from unauthorized access, misuse, or disclosure. While we strive to protect your personal information, no system can be guaranteed to be completely secure. You are responsible for safeguarding your account information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Platform. You may adjust your cookie settings through your browser.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of such websites, and we encourage you to review their privacy policies before submitting any personal information.

11. Changes to This Privacy Policy

We may update this Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email or on the Platform. Your continued use of the Service constitutes acceptance of any such changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Address: Paya Lebar Square, 60 Paya Lebar Road, #09-43, Singapore 409051